Housing Case Manager
Company: AIDS Healthcare Foundation
Location: Atlanta
Posted on: May 18, 2024
Job Description:
WHO WE ARE
Join the Team - Make A Difference! Work at AID Atlanta, an
affiliate of AHF.
AID Atlanta, Inc. has been saving and transforming lives since its
inception in 1982. The agency is the Southeast's oldest, largest,
and most comprehensive AIDS Service Organization.
Today, AID Atlanta offers a broad range of services and has grown
to be the most comprehensive AIDS service organization in the
Southeast. - AID Atlanta currently offers HIV/AIDS prevention and
care services, including (but not limited to) Primary Care, HIV/STD
Screening, PrEP, Community HIV Prevention Programs, Linkage
Services, Case Management, and a state-wide Information
Hotline.
The mission of AID Atlanta is to reduce new HIV infections and
improve the quality of life of its clients by breaking barriers and
building community.
AID Atlanta's core values:
- Respect
- Compassion
- Service
- Integrity
If you would like to be a part of fostering empowerment in
someone's life, AID Atlanta is the place for you.
YOUR CONTRIBUTION TO OUR SUCCESS!
Essential Duties and Responsibilities:
Includes the following. - Other duties may be assigned.
- Provide direct service coordination and support to people
living with HIV/AIDS
- Provide Case Management services to members on a walk-in,
scheduled, and on-call basis.
- Manage a caseload of up to 75 members
- Conduct initial comprehensive assessment and intake for
eligible members
- Collaboratively develop and implement Individualized Service
Plan (ISP) for each member on caseload, including conducting ISP
updates every 6 months for each member.
- Assess and evaluate member's initial needs through the EMA
screening tool.
- Educate members about Case Management, and policies (Grievance,
HIPPA, Member's Rights and Responsibilities) and other agency
program policies to ensure member has clear expectations of
services.
- Provide regular monthly (or more) contact with members to
follow up on treatment plan goals and provide intervention as
needed.
- Advocate and mediate on member's behalf to decrease or
eliminate barriers to care.
- Educate members about the importance of participating in
medical care and ensure that members have full access to primary
medical care.
- Assess and Educate members about the importance of medication
and medical adherence to improve member's clinical
outcomes.
- Assess and educate members about harm reduction, prevention,
and other HIV related sexual transmitted infections
(STIs).
- Conduct home and hospital visits, accompanying members to
appointments as needed.
- Organize and facilitate new member orientation to ensure
members have a clear understanding of how Case Management can be
utilized beneficially.
- Assess, verify and maintain records of a member's eligibility
for Case Management and various entitlement programs.
- Document all interactions with or on behalf of a member within
72 hours.
- Assess, collect, and maintain accurate member information and
records in a confidential manner.
- Complete monthly reporting to ensure accurate programmatic
reporting (based on position/site assigned)
- Provide active referrals and application assistance and support
to members.
- Educate members about various community resources and programs
to increase their knowledge of appropriate referrals.
- Collaborate with physicians, nurses, and other clinical staff
in the development and execution of member's plan of care.
- Attend monthly interdisciplinary meetings with medical
providers (based on-site).
- Maintain up-to-date resources of community services.
- Participate in and volunteer for intra and interdepartmental
activities/events across the agency (i.e. AIDS WALK fundraising,
AIDS 101 participation, HIV testing and counseling, The Women's
Events, Prevent Blindness, etc., etc).
- Communicate regularly with staff about changes, updates, and
improvements in service delivery issues or other agency related
issues that directly or indirectly impact staff and/or
members.
- Attend agency, local, state, and national meetings,
conferences, or workshops as needed or required.
- Adhere to policies and procedures for AID Atlanta and other
off-site programs to ensure quality standards are met.
- Abide by NASW code of ethics, HIPPA and Atlanta EMA Case
Management Standards to ensure a high level of professionalism is
maintained.
- Address members concerns utilizing the Customer Service
Standards.
- Perform routine self-audits and maintain charts to ensure
members information and eligibility documents are current.
- Meet with supervisor at least on a monthly basis to staff
member cases, discuss chart audits/observation results, and to
discuss performance and progress of stated goals.
- Attend all required internal and external (for off-sites)
meetings.
- Participate in various trainings held internally and externally
ensuring a continuous knowledge base of programs that benefit
members.
- Be a participant in the hiring and training of new case
managers as requested by manager.
QUALIFICATIONS
Education and/or Experience
- Bachelor's Degree in Human Services, Psychology, Sociology or
Social Work related field 1-2 years' experience in the field of
social work/case management or similar field
- Experience in the field of HIV is preferred, but not
required
- Must pass criminal background check
AHF Commitment
We at AID Atlanta/AIDS Healthcare Foundation believe that each
individual is entitled to equal employment opportunities without
regard to race, color, creed, gender, sexual orientation, gender
identity, marital status, national origin, age, veteran status or
disability. The right of equal employment opportunity extends to
recruiting, hiring selection, transfer, promotion, training and all
other conditions of employment.AHF will consider qualified
applicants with criminal histories in a manner consistent with the
requirements of the ordinance.
Keywords: AIDS Healthcare Foundation, North Atlanta , Housing Case Manager, Executive , Atlanta, Georgia
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