Content Developer
Company: STI
Location: Atlanta
Posted on: April 1, 2026
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Job Description:
Responsibilities: Adheres to the priorities, procedures,
objectives, and guidance of their GDOT Team Leader and IT
management. Keeps Team Lead fully informed of work schedule,
technical issues/risks, or any travel or accommodation concerns.
Proactively communicates and takes steps with Team Leader and IT
management to mitigate any issues/risks. Learns and maintains
knowledge of GDOT IT applications to a level sufficient to
effectively teach and guide learners in its use and operation.
Maintains, coordinates, and communicates training schedules/course
offerings with end users and stakeholders. Ensures training
environments and data are ready prior to training classes. Conducts
virtual classroom training, on-site classroom, and webinars/user
group sessions. Establishes effective relationships throughout the
organization, both within IT, Human Resources, and across business
units/customers/stakeholders to identify/address gaps in user
training and solicit class enrollment. Reserves conference
rooms/equipment, confirms enrollments before travel, makes
appropriate travel arrangements, and travels safely. Conducts
online training using Microsoft Teams and on-premise training in
conference rooms/computer labs. Provides an engaging, interactive,
and positive learning experience to learners. Maintains
professionalism and order within the classroom to complete course
objectives. Completes enrollments, course attendance/completions,
and assigns appropriate scoring/grades within the LMS. Sends out
surveys. Ensures correct recordkeeping within the LMS,
timekeeping/work activity reporting, and performance indicator
reporting. Ensures travel expenses, taxes, and forms are correct on
billing statements, etc. Submits expense reports through
appropriate systems and within expected timeframes. Complies with
travel policies and reimbursement procedures. Reviews and updates
training materials and documentation. Produces effective training
content suitable to course audience. Publishes course materials as
needed. Participates in IT projects. Provides user training support
with IT product user acceptance testing, initial rollouts, and
ongoing production operation. Able to adapt/respond in a dynamic,
fast-paced, customer-focused IT environment.
Keywords: STI, North Atlanta , Content Developer, IT / Software / Systems , Atlanta, Georgia
