Chiller Connectivity Specialist - Marietta, GA
Company: Carrier
Location: Marietta
Posted on: May 2, 2024
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Job Description:
Country:
United States of America
Location:
CAG02: CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway,
Marietta, GA, 30066 USA
Carrier is the leading global provider of healthy, safe and
sustainable building and cold chain solutions with a world-class,
diverse workforce with business segments covering HVAC,
refrigeration, and fire and security. We make modern life possible
by delivering safer, smarter and more sustainable services that
make a difference to people and our planet while revolutionizing
industry trends. This is why we come to work every day. Join us and
we can make a difference together.
As a Chiller Connectivity Specialist, you will provide installation
service and support for Carrier's connectivity equipment for
commercial HVAC. The primary focus of this role is to install and
troubleshoot connectivity hardware kits for customers across a wide
range of industries. The successful candidate will be
customer-facing, possess strong technical expertise, be
self-sufficient, and thrive in a fast-paced, autonomous work
environment. This position requires an elevated level of travel and
schedule flexibility to meet customer needs. This position will
provide OTJ experience in plant and mechanical room settings.
Aspiring commercial HVAC technicians are encouraged to apply and
will qualify for 10 weeks of training at Carrier University within
their first year of employment to develop service fundamentals and
skills for light commercial and commercial products.
Key Responsibilities:
System Installation and Deployment: Execute the installation,
setup, and configuration of connectivity kits at customer
sites.
Technical Expertise: Possess a deep understanding of the
installation and integration processes of the specified systems.
Provide guidance and expertise to customers and internal
stakeholders regarding technical requirements, compatibility, and
best practices.
Customer-Facing Role: Interact directly with customers to
understand their specific installation requirements, address
inquiries, and provide professional and timely customer
service.
Site Assessment and Preparation: Conduct on-site assessments to
evaluate the readiness of customer locations for system
installation. Ensure that necessary power, connectivity, and
infrastructure requirements are met prior to deployment.
Troubleshooting and Issue Resolution: Diagnose and resolve
technical issues that may arise during the installation process,
utilizing problem-solving skills and technical knowledge to ensure
successful system implementation.
Training and Documentation: Provide training to customers on the
operation, maintenance, and troubleshooting of the installed
systems. Create and maintain accurate and detailed documentation,
including installation guides, user manuals, and technical
specifications.
Collaboration and Coordination: Collaborate and coordinate with
internal teams, such as, sales, field operations personnel to
ensure smooth project execution.
Travel and Flexibility: Maintain a flexible schedule to accommodate
customer needs, including regular travel to customer sites for
installation projects, sometimes requiring overnight stays.
Quality Assurance: Ensure adherence to quality standards and best
practices during the installation process, consistently delivering
high-quality workmanship and customer satisfaction.
Continuous Learning and Industry Awareness: Stay updated with
emerging technologies and trends to enhance technical skills and
knowledge to provide innovative installation services.
Demonstrates behavior that cultivates operational excellence by
continually challenging old methods or ways of thinking and taking
responsible risks to improve results.
Complies with all safety policies, practices, and procedures.
Performs other duties/special projects as assigned.
Required Qualifications:
Preferred Qualifications:
#LI-onsite
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status, age
or any other federally protected class.
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Keywords: Carrier, North Atlanta , Chiller Connectivity Specialist - Marietta, GA, Professions , Marietta, Georgia
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